Terms of Service

1. Agreement to Terms

By accessing or using our services, submitting project briefs, or visiting our website, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, do not access or use our services.

2. Services and Project Intake

Hatchloom provides digital innovation services, including graphic design, UGC video creation, web design & development, and social media/digital marketing. All project intakes are initiated through our brief form or direct consultation. We reserve the right to decline any project brief at our sole discretion.

3. Intellectual Property

Unless otherwise agreed in writing under a specific project agreement, all custom designs, assets, code, and video recordings created by Hatchloom for a client will become the intellectual property of the client upon full payment of the agreed project fees. Hatchloom retains the right to display completed project designs and materials in our portfolio and promotional channels.

4. Client Cooperation

To ensure high-performance execution of projects, clients agree to provide necessary feedback, visual assets, brand credentials, and approvals in a timely manner. Delays in communication or asset delivery may affect overall project timelines.

5. Limitation of Liability

In no event shall Hatchloom, its directors, employees, or partners, be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, arising out of your access to or use of our services or website.

6. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: hatchloom26@gmail.com